What is ShopRunner?
ShopRunner is a membership program that offers unlimited free 2-day shipping to any valid, physical address in the U.S. including Alaska, Hawaii and Puerto Rico. "2-Day" Shipping means that the item(s) will arrive at the shipping address within 2 business days from the time it leaves the warehouse. For more information about ShopRunner membership, please click here.
How do I know what items on your site are eligible?
You will see the ShopRunner logo displayed on all eligible items. This ShopRunner logo will appear on each product page just under the item's description:
- Please Note: Drop Ship, Hot Market and Customized items are not eligible for ShopRunner Free 2 Day Shipping.
How do I use ShopRunner on my order?
To ensure you receive full benefits of your ShopRunner membership while shopping, you must sign into your ShopRunner account before checking out and you must have an order value of at least $59. There will be a place to sign into your ShopRunner account within the cart.
Signing in with your ShopRunner User Name and Password will ensure eligible items in your cart receive FREE 2-Day shipping.
Why didn't all of my items qualify for ShopRunner shipping?
It is likely that your cart contained an item that was ineligible and did not qualify for free shipping. You will be charged a separate shipping fee for ineligible items. These items will ship separately from your ShopRunner qualified items. Be sure to look for the ShopRunner logo next to a product listing. This logo means the item will qualify for FREE 2-Day Shipping.
When can I expect to receive my items?
ShopRunner offers 2-Day shipping on all eligible items. Both ShopRunner and Fanatics are committed to do our best to ensure that product is delivered within 2 days from the time the order is placed.
Certain factors can result in longer delivery times; including the time of day you place the order. There are store shipping "cut-off" times each day. Orders received before store cut-off times are shipped that day. Orders shipped after cut-off times are shipped out the next day. Transit time does not begin until your order ships from our facility and is calculated by business days. Business days do not include weekends or holidays.